QRelia is a QR ordering system for hotels and restaurants. Guests order from their own phone, while the team receives the room or table, guest names, choices, notes and course timing in one place and keeps that detail together until service is complete.
The service journey
At the table or in the room
The menu carries the venue's own branding, photographs, choices and availability. Guests can order for several people, choose how courses should arrive and follow progress from the same phone.
See the guest journey ↗
During service
Room or table, guest names, modifiers, notes, courses and waiting estimates stay together. Staff can move the order forward while keeping track of what has been served and what is still expected.
Open the Receiver story ↗
After service
Live orders, order history, preparation activity, area demand and weather context come from the same service record. Reports can be reviewed on screen or taken into a meeting.
Explore venue intelligence ↗
QRelia Ambient Device
The optional Ambient Device turns order states into ambient light and concise full-colour LCD information, giving the team a visible cue without adding another alert sound.
Prepared for the property
Every scan can open the correct room, table, terrace or service area.
Control areas, times, modifiers, preparation stations and course behaviour.
Design single or batch print sets and export the finished PDF.
Start with the platform and add connected ambient devices later.
Find QRelia by service
Explore the parts of QRelia most relevant to hotel room service, restaurant table ordering and live order coordination.
Location-aware QR ordering for rooms, tables and other hotel service points.
Explore hotel QR ordering ↗Keep the room, guest choices, waiting estimate and course progress in one service journey.
Explore room service ↗Table-aware ordering with modifiers, shared guests and course-based service.
Explore restaurant ordering ↗Receive, progress and review live hospitality orders without losing service context.
Explore order management ↗Practical hospitality resources
Straightforward guides for hotel and restaurant teams assessing QR ordering, room service workflows and outdoor service.
Map locations, menus, routing, QR placement and the launch test.
Read the guide ↗Evaluate the guest journey and the operational detail behind it.
Use the checklist ↗Understand where a view-only menu ends and a service workflow begins.
Compare the options ↗Design service for terraces, gardens, pools and dispersed seating.
Open the playbook ↗
Try it with your own service
Add the areas, menus and service flow, place a few test orders and put the Receiver in front of the team.
