Platform

QRelia Ambient Device

Service status, expressed as light.

The optional Ambient Device connects to QRelia and translates order states into a calm visual signal, with OLED information for the team close to the device.

£399One time hardware price. Premium subscription required for connected device access.
QRelia Ambient Device settings
QRelia local device setup

A visual language for service

The room can understand the status without another ringing screen.

New order

A clear arrival signal when attention is needed.

Processing

A calm indication that the team has taken responsibility.

Waiting

A distinct state while the guest has an active estimate.

Completed

A short close to the service journey.

QRelia local setup portal
QRelia pairing details
QRelia setup saved

Effortless venue setup

Ready for service in a few guided steps.

Any member of your team can connect the device to venue WiFi and pair it with QRelia from a phone or laptop. No engineer visit or specialist installation is required.

  1. 1
    Open the guided setup

    Join the temporary QRelia setup network from a phone or laptop.

  2. 2
    Connect your venue WiFi

    Choose the venue network and enter the pairing details shown in QRelia.

  3. 3
    Start using the device

    It restarts, comes online and is ready to support the next service.

Controlled from QRelia

Profiles decide how each service state should look.

Choose the assigned device, create a profile and map animations to the order states. Online status and recent device contact remain visible in the venue account.

  • Device assignment and identity
  • Online status and last contact
  • Animation profiles by order state
  • Receiver controls when devices are available
  • OLED information for setup and live service

Software first

No hardware is needed to begin with QRelia.

Basic includes the complete software platform. Premium adds connected device access. Hardware is purchased separately when it has a useful place in the venue.