Platform

QRelia Ambient Device

Service status, expressed as light and context.

The current QRelia Ambient Device pairs addressable light with a full-colour LCD, so the team can see both the service state and the useful order context at a glance.

£399One time hardware price. Premium subscription required for connected device access.
Current QRelia Ambient Device with the real full-colour LCD showing live service status
Real deviceReal LCD interfaceConnected to QRelia

A visual language for service

The room can understand the status without another ringing screen.

New order

A clear arrival signal when attention is needed.

Processing

A calm indication that the team has taken responsibility.

Waiting

A distinct state while the guest has an active estimate.

Completed

A short close to the service journey.

QRelia Ambient Device poster showing the ready state
The idle state stays present, calm and readable.
QRelia Ambient Device poster showing the new-order state
When a live request arrives, the LCD context and ambient signal appear together.
QRelia local setup portal
QRelia pairing details
QRelia setup saved

Effortless venue setup

Ready for service in a few guided steps.

Any member of your team can connect the device to venue WiFi and pair it with QRelia from a phone or laptop. No engineer visit or specialist installation is required.

  1. 1
    Open the guided setup

    Join the temporary QRelia setup network from a phone or laptop.

  2. 2
    Connect your venue WiFi

    Choose the venue network and enter the pairing details shown in QRelia.

  3. 3
    Start using the device

    It restarts, comes online and is ready to support the next service.

Controlled from QRelia

Profiles decide how each service state should look.

Choose the assigned device, create a profile and map animations to the order states. Online status and recent device contact remain visible in the venue account.

  • Device assignment and identity
  • Online status and last contact
  • Animation profiles by order state
  • Receiver controls when devices are available
  • Full-colour LCD status and live service context
Ambient Hub Studio controlling the real QRelia LCD Ambient Device
Inside the current QRelia Ambient LCD hardware

Current hardware

A physical product built for the live venue.

The LCD, ambient lighting layer, enclosure and control electronics operate as one connected QRelia device. It is a current hardware product designed around readable service context rather than a decorative light alone.

  • One clear full-colour LCD for live context
  • Ambient light response around the device
  • Venue Wi-Fi and QRelia cloud connectivity
  • Purpose-built enclosure and internal hardware

Software first

No hardware is needed to begin with QRelia.

Basic includes the complete software platform. Premium adds connected device access. Hardware is purchased separately when it has a useful place in the venue.