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Customer Ordering

A guest journey that keeps the venue in the room.

QRelia’s customer side is designed for hospitality spaces where QR ordering should feel calm, branded and useful, not like a disconnected web checkout.

Mobile-first hospitality

Simple enough for guests. Detailed enough for service.

The ordering flow carries the operational details behind the scenes: menu availability, modifiers, notes, location context and basket pricing. The guest only sees a polished journey that makes sense on a phone.

Branded venue entry

The first screen can match the property, restaurant, terrace or bar experience.

Clear item decisions

Descriptions, images, prices, notes and choices are presented without visual noise.

Context travels to staff

The final order includes what was ordered and where service needs to respond.

QRelia themed customer ordering screens

Guest flow

From scan to order placed.

QRelia Landing Experience screen
Guest entry

Landing Experience

The guest enters through a branded venue screen that feels clear and connected to the place they are ordering from.

QRelia Choose Menu screen
Menu routing

Choose Menu

Guests are routed to the right menu for the moment, service area or availability window.

QRelia Menu Browsing screen
Browse

Menu Browsing

A clean mobile-first ordering surface with sections, item cards, descriptions, prices and visual hierarchy.

QRelia Item Selection screen
Choices

Item Selection

Support item options, modifiers, pricing choices and hospitality details without making the journey feel heavy.

QRelia Basket screen
Review

Basket

A simple review step where guests can check selections before the order is sent into the live workflow.

QRelia Order Placed screen
Confirm

Order Placed

A clear confirmation moment that reassures the guest and completes the ordering flow.

QRelia QR layouts and customer print material

The scan matters

QR codes are part of the guest experience.

A guest’s first interaction is often the printed QR card. QRelia treats that card as part of the venue’s service design, then connects it to the right menu and operational location.