The Customer app is the guest-facing side of QRelia. It gives guests a clean mobile ordering experience, while quietly preserving the information the venue needs behind every order: where it came from, which menu was used and exactly what the guest selected.
The QR code carries the location context: room, table, terrace, bar or service area.
The guest selects the right menu and browses the venue offer from their phone.
Items, modifiers and pricing choices are captured in a structured basket.
The order enters the Receiver workflow and becomes visible to the venue in real time.
The screenshots below show the customer-facing path through QRelia: entry, menu choice, browsing, item selection, basket review and confirmation.
The guest enters through a branded venue landing screen that immediately feels clear, calm and connected to the place they are ordering from.
Guests are guided to the right menu for the moment, service area or availability window before they begin browsing.
A clean mobile-first ordering surface with clear sections, item cards, descriptions, prices and visual hierarchy.
Support item options, modifiers, pricing choices and hospitality-specific details without making the guest journey feel heavy.
A simple review step where guests can check selections before the order is sent into the real-time operational workflow.
A clear confirmation moment that reassures the guest and completes the front-end ordering flow.
The Customer app should feel effortless to the guest, but it is not just a front-end menu. Each order can carry the operational context that makes service possible: location, selected menu, chosen items, modifiers, pricing and the point in the venue where the order originated.
The ordering journey can begin from a specific room, table, terrace or custom service area.
The guest is guided through the correct menu rather than a generic ordering screen.
Choices, modifiers, pricing options and item details are captured before the order is sent.
The completed order is ready for the Receiver app and visible through Admin reporting.
A guest action becomes a structured operational event — carrying location, menu, item and service context into QRelia’s Receiver and Admin interfaces.
Next: Receiver App