Order arrives
A guest action becomes a live operational task inside the Receiver app.
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Receiver App
The live staff interface for active service.
The Receiver app is where guest orders become operational work. It gives kitchen, bar and service teams a focused real-time surface for confirming orders, reading context, tracking progress and keeping service moving.
Real-time
Orders appear instantly for active teams.
Context-aware
Table, menu, notes and modifiers stay visible.
Service-ready
Workflow states keep staff aligned.
Live staff surface
Operational Workflow
Built around the reality of service.
Receiver is not a decorative order screen. It is the operational layer that turns a guest order into a clear staff action, with enough context for the team to respond confidently.
Staff review
The team sees menu items, modifiers, notes and location context together.
Order progresses
The order moves through pending, processing and completed states.
Service stays visible
Operational activity remains connected to the wider QRelia platform.
Staff Workflow
Clear screens for fast decisions.
Each receiver screen is designed for readability under pressure: incoming orders, order detail, workflow states and ready-for-service visibility.
Real-time orders
Live Order Board
Incoming orders appear instantly for kitchen, bar or service teams, giving staff one focused place to manage live demand.
Order context
Order Detail
Staff can review items, modifiers, notes, prices and location context clearly before confirming or declining an order.
Service flow
Workflow States
Orders move through clear operational states: pending, processing, completed or cancelled.
Ready queue
Ready for Service
The receiver keeps ready orders easy to identify, helping staff move quickly during active service.
Service States
From pending to completed, with cancellation handled clearly.
The Receiver app gives orders a simple operational lifecycle. Staff can see what is waiting, what is being handled, what is finished and what has been cancelled.
Pending
New order received and waiting for staff confirmation.
Processing
Order accepted and actively being prepared or handled.
Completed
Order finished, served, collected or closed from the staff workflow.
Cancelled
Order declined, voided or removed from the active service flow.
Receiver is where QRelia proves itself operationally.
It connects guest demand to staff action, while keeping the wider platform informed in real time. The result is a cleaner service flow from order creation to completion.
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